We're real people. We actually read these. Promise.
We actually respond. Usually within a few hours. Unless it's Sunday — that's pancake day at the Delgado house.
Rosa will probably see this first. She checks emails before Marcus even wakes up. We'll be in touch soon!
HOW FAST DO ORDERS SHIP?
Every bag is roasted fresh to order and ships within 48 hours. We use USPS Priority or UPS Ground depending on your location. You'll get a tracking number the moment it ships.
DO YOU SHIP INTERNATIONALLY?
Currently US-only, but we're working on Canada next! Sign up for our email list to be the first to know when we expand.
CAN I VISIT THE ROASTERY?
Not yet, but it's coming! We're setting up a proper tasting room in our Austin location. Subscribe to our newsletter for updates — we'll announce it loud.
DO YOU OFFER WHOLESALE?
Yes! We work with cafes, offices, and small retailers. Send us a wholesale inquiry via the form and Marcus will personally get back to you within 24 hours.
WHAT IF MY ORDER ARRIVES WRONG?
We'll fix it immediately. No questions, no hassle. Email us at hello@grindzcoffe.com with your order number and we'll sort it out same day.
HOW SHOULD I STORE MY COFFEE?
Keep it in the original bag, sealed, at room temperature away from light and heat. Don't refrigerate — it introduces moisture. Best within 4 weeks of roast date, which is printed on every bag.